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Legal document

Kiwi Kiwi Notifications Notice

Effective Date: June 15, 2026

This notice explains how Kiwi Kiwi uses push notifications and related device information.

1. Types of notifications

Kiwi Kiwi may send notifications about:

  • A token you received.
  • A new match.
  • A new message.
  • A token returned or other token-state change.
  • Account, safety, support, legal, privacy, or service updates.
  • Purchase or token account activity.
  • Verification or profile status.

2. Permission and preferences

Your device operating system controls whether Kiwi Kiwi can send push notifications to your device. You can change permissions in iOS or Android settings.

Kiwi Kiwi may also provide in-app notification preferences. Device-level settings may override in-app preferences.

Denying push permission does not prevent you from using Kiwi Kiwi, but you may miss timely alerts.

3. Device information used for notifications

When notifications are enabled or registration is attempted, Kiwi Kiwi may collect and store:

  • Push registration identifier.
  • Platform, such as iOS or Android.
  • App version and build number.
  • Coarse device label, such as iOS device or Android device.
  • Registration and active/inactive status.
  • Delivery or cleanup metadata where available.

This information is used to send notifications, route notification taps, troubleshoot delivery, prevent abuse, and keep device records current.

4. Notification content and privacy

Push notifications may appear on your lock screen depending on your device settings. Be careful if other people can see your device.

Kiwi Kiwi keeps push payloads limited and avoids including raw message bodies, private notes, precise location, detailed verification records, detailed payment records, sensitive report details, or unnecessary private information.

5. Delivery is not guaranteed

Notifications can be delayed, dropped, duplicated, suppressed, or misrouted by device settings, operating systems, app stores, network conditions, battery settings, notification permissions, or provider outages.

Do not rely on Kiwi Kiwi push notifications for emergencies, personal safety, or time-sensitive legal/medical matters.

6. Sign-out and deletion

When you sign out, Kiwi Kiwi may attempt to unregister or deactivate your device notification registration. This process is best-effort and may not complete if the network is unavailable or the app is interrupted.

When you delete your account, Kiwi Kiwi will generally deactivate push registration for that account where practical, subject to technical and retention limitations.

Even if you disable marketing or optional notifications, Kiwi Kiwi may still send account, safety, transactional, legal, privacy, support, or service communications where allowed by law and necessary to operate the service.