Kiwi Kiwi Verification and Face Processing Notice

Effective Date: June 15, 2026

1. What Photo Verification is

Photo Verification is an optional profile-level trust feature. If you choose to use it, Kiwi Kiwi may ask you to complete a liveness check and may compare verification evidence against your current visible profile photos.

If the process succeeds and remains current under Kiwi Kiwi’s rules, your profile may display a simple public badge such as “Photo Verified.”

2. What Photo Verification is not

Photo Verification is not:

Government ID verification.
Legal identity verification.
Age verification.
Criminal background screening.
Relationship-status verification.
A guarantee that a member is safe, honest, compatible, available, or trustworthy.

A Photo Verified badge means only that the profile met Kiwi Kiwi’s current photo-verification criteria at the relevant time.

3. Information processed for Photo Verification

Depending on the feature version, Kiwi Kiwi and its service providers may process:

Liveness-session data.
Verification selfie or liveness images.
Face-detection and face-comparison information.
Current visible profile photos and profile-photo review information.
Verification status, timestamps, and retry/cooldown status.
Records needed for security, troubleshooting, fraud prevention, and badge currentness.

Public member-facing surfaces show only public profile-level badge status, not detailed face scores, liveness data, similarity values, private reasons, or detailed face-processing results.

4. Safety and account-integrity processing

Where enabled, Kiwi Kiwi may use face/photo processing for current eligible public-facing profile photos. This processing may support safety, security, fraud prevention, impersonation prevention, account integrity, and moderation integrity.

Current limitations:

This processing is private and is not shown to other members.
It does not create public face-matching labels.
It does not publicly label photos or profiles as suspicious, reused, or unsafe.
It does not automatically enforce bans or penalties based on face/photo processing alone.
It does not expose detailed processing results to other members.

If Kiwi Kiwi introduces additional face, image, photo-reuse, review, or enforcement features, we will provide additional notice, controls, and product changes where required.

5. Providers

Kiwi Kiwi may use third-party providers to support liveness detection, face comparison, media processing, cloud storage, moderation, security, and safety systems, depending on the version of the feature.

6. Your choices

Photo Verification is optional unless Kiwi Kiwi later states otherwise for a specific safety, account-integrity, legal, or service-integrity reason and provides any required notice.

If you do not complete Photo Verification, default Search/Received/Missed visibility still includes verified and unverified profiles unless a viewer explicitly chooses a “Photo Verified only” filter.

If you change, remove, or reorder profile photos, Kiwi Kiwi may re-check badge currentness. A badge may be delayed, removed, or require retry/reverification if the current profile no longer meets verification rules.

7. Retention and deletion

Retention periods may vary for:

Liveness-session records.
Verification images or derived processing results.
Face-comparison metadata.
Profile-photo review records.
Failed, cancelled, timed-out, or retry sessions.
Safety, fraud, moderation, dispute, or legal holds.

Kiwi Kiwi keeps face-processing information only as long as reasonably necessary for verification, safety, security, fraud prevention, legal compliance, dispute resolution, enforcement, backups, and service integrity, then deletes or de-identifies it according to our retention practices.

Account deletion may not immediately remove all verification or safety records if retention is required or allowed for legal, safety, fraud, payment, dispute, enforcement, or backup reasons.

8. Accuracy and limitations

Liveness and face-comparison systems can be wrong, delayed, unavailable, or affected by image quality, lighting, pose, device quality, accessibility needs, provider availability, or other factors. A failure or retry-required status does not necessarily mean a person did anything wrong.

Do not rely on Photo Verification as your only safety measure.

9. Contact

Questions about Photo Verification or face processing may be sent through the privacy or support contact methods made available in the app or on the Kiwi Kiwi website.